Support
Need help with Bit Bowl? Here are answers to common questions, and you can always email us.
Common questions
How do I play?
Line up your shot, aim and roll. Chase strikes, spares and a perfect game. Your scores go to Game Center leaderboards.
How do leaderboards and achievements work?
They use Apple's Game Center. Sign in under Settings › Game Center on your iPhone, then reopen Bit Bowl. The game is fully playable without Game Center.
I bought something in the Pro Shop. How do I get it on a new phone?
Open the Pro Shop and tap Restore Purchases while signed in with the same Apple Account you bought with.
A purchase didn't unlock.
Make sure you're online, then tap Restore Purchases in the Pro Shop. If it still doesn't show, email us with the item name and the date of purchase.
Does it work offline?
Yes, you can play offline. Game Center scores and the shop need an internet connection. New game updates download the next time you're online.
How do I get a refund?
Purchases are handled by Apple. To ask for a refund, go to reportaproblem.apple.com, sign in with your Apple Account, find the purchase and choose Request a refund. Apple decides refund requests under its own rules; we can't issue refunds ourselves.
How do I delete my data?
Your progress is stored only on your device, so deleting the app removes it. Purchases stay with your Apple Account and can be restored. Game Center data is managed by Apple in Settings › Game Center.
Still need help?
Email owner@justalittleprojectstudio.com and include your iPhone model and iOS version. We usually reply within a few days.